Frequently Asked Questions

faq

When will my package arrive?

Our processing time is 1-3 days, and the delivery time within the Czech Republic is 3-5 days.

Please note that during periods of high order volume, processing and delivery times may vary.

Unfortunately, we do not ship internationally yet. :(

What type of carrier do we use?

Orders are shipped via Zásilkovna (Packeta), either to pick-up points or directly to your address.

Which email can I contact?

resive.europe@gmail.com

Can I return unsuitable or damaged items?

Yes, you can. Find more details here