Frequently asked questions
When will my package arrive?
Our processing time is 1-3 days, and the delivery time within the Czech Republic is 3-9 days.
Please note that during periods of high order volume, processing and delivery times may vary.
Unfortunately, we do not ship internationally yet. :(
What type of carrier do we use?
Orders are shipped via Zásilkovna (Packeta), either to pick-up points or directly to your address.
Which email can I contact?
resive.europe@gmail.com
Can I return unsuitable or damaged items?
Yes, you can. Find more details here